At Sadie Journeys, we are dedicated to delivering your orders safely and on time. This Shipping Policy explains how we process and ship orders to our customers worldwide.

Shipping Destinations

• Sadie Journeys ships products worldwide.

• Delivery availability may vary depending on local courier services and customs regulations in your country.

Processing Time

• Orders are typically processed within 2–4 business days after confirmation.

• During peak seasons or promotional events, processing times may be slightly longer.

Delivery Time

• Delivery times vary depending on the destination. Most orders are delivered within 7–21 business days.

• International deliveries may take longer due to customs clearance and local postal services.

Shipping Charges

• Shipping fees, if applicable, will be calculated at checkout based on your location and order size.

• In some regions, free shipping may be offered as part of promotions.

Cash on Delivery

• Sadie Journeys only accepts Cash on Delivery (COD) as the payment method.

• Customers must ensure they have the correct payment amount ready at the time of delivery.

Tracking Orders

• Once your order has been shipped, we may provide tracking details (if available) so you can monitor the delivery progress.

Delayed or Failed Deliveries

• While we strive for timely delivery, delays may occur due to factors beyond our control, such as customs procedures, courier delays, or natural events.

• In case of failed delivery attempts, the courier may reschedule or contact you for further instructions.

Damaged Packages

• If your package arrives damaged, please notify us immediately at [email protected] with photos of the packaging and product. We will arrange a resolution in line with our Returns & Refund Policy.

Contact Us

For any shipping-related questions, please contact us at:
[email protected]